{"id":5484,"date":"2026-01-29T13:32:20","date_gmt":"2026-01-29T12:32:20","guid":{"rendered":"https:\/\/af2.actiforce.shop\/gtc\/"},"modified":"2026-02-12T14:01:31","modified_gmt":"2026-02-12T13:01:31","slug":"gtc","status":"publish","type":"page","link":"https:\/\/af2.actiforce.shop\/en\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5484\" class=\"elementor elementor-5484 elementor-3932\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2cfa84 e-con-full e-flex e-con e-parent\" data-id=\"a2cfa84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42672c3 e-con-full e-flex e-con e-child\" data-id=\"42672c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-780be0e color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"780be0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><style>\n  \/* -------------------------------------- *\/<br>  \/* Basic styling for Actiforce CI (red: #e62c1c) *\/<br>  \/* -------------------------------------- *\/<br>  .actiforce-section {<br>  padding: 20px 0;<br>  color: #333;<br>  }<br>  .actiforce-h2 {<br>  font-size: 28px;<br>  color: #111;<br>  margin-bottom: 15px;<br>  border-bottom: 2px solid #e62c1c; \/* Actiforce Red *\/<br>  padding-bottom: 5px;<br>  font-weight: 600;<br>  margin-top: 30px;<br>  }<br>  .actiforce-h3 {<br>  font-size: 22px;<br>  color: #e62c1c; \/* Actiforce Red *\/<br>  margin-top: 25px;<br>  margin-bottom: 15px;<br>  font-weight: 600;<br>  }<br>  .actiforce-agb-content {<br>  line-height: 1.8;<br>  font-size: 15px;<br>  }<br>  .actiforce-agb-content p, .actiforce-agb-content ul {<br>  margin-bottom: 15px;<br>  }<br>  .actiforce-agb-content strong {<br>  display: block;<br>  margin-top: 10px;<br>  margin-bottom: 5px;<br>  font-size: 16px;<br>  color: #111;<br>  }<br>  .actiforce-agb-content li {<br>  margin-bottom: 8px;<br>  }<\/p>\n<p>  \/* Box for dealer association guarantee *\/<br>.actiforce-seal-box {<br> background-color: #fde5e3; \/* Bright Actiforce red tone *\/<br> border: 1px solid #e62c1c;<br> padding: 20px;<br> margin-top: 40px;<br> font-size: 14px;<br> line-height: 1.6;<br> }<\/p>\n<p>  \/* -------------------------------------- *\/<br> \/* MOBILE OPTIMIZATION (MAX-WIDTH: 767PX) *\/<br> \/* -------------------------------------- *\/<br> @media (max-width: 767px) {<br>.actiforce-h2 {<br> font-size: 24px;<br> }<br>.actiforce-h3 {<br> font-size: 18px;<br> }<br>.actiforce-agb-content, .actiforce-agb-content p, .actiforce-agb-content ul, .actiforce-agb-content li {<br> font-size: 13px; \/* Reduced for better mobile readability *\/<br> }<br> }<br><\/style><\/p><div class=\"actiforce-section actiforce-agb-content\"><h2 class=\"actiforce-h2\" style=\"margin-top: 0;\">General terms and conditions and customer information<\/h2><h3 class=\"actiforce-h3\">I. General Terms and Conditions<\/h3><p><strong>\u00a7 1 Basic provisions<\/strong><\/p><p>(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Actiforce Europe GmbH)<br>via the https:\/\/actiforce.com\/ website. Unless otherwise agreed at<br>, the inclusion of any terms and conditions of your own used by you at<br>is hereby objected to. <\/p><p>(2) A consumer within the meaning of<br>the following provisions is any natural person who concludes a<br>legal transaction for purposes that can predominantly be attributed neither to their<br>commercial nor their independent professional activity<br>. An entrepreneur is any natural or legal person<br>or a partnership with legal capacity who, when entering into a<br>legal transaction, acts in exercise of their independent professional or<br>commercial activity. <\/p><p><strong>\u00a7 2 Formation of the contract<\/strong><\/p><p>(1) The subject of the contract is the sale of goods.<\/p><p><br>(2) By placing the respective product on our website<br>, we make you a binding offer to conclude a<br>contract via the online shopping cart system under the conditions specified in the<br>item description.<\/p><p>(3) The contract is concluded via the online shopping cart system as follows:<\/p><ul style=\"list-style-type: disc; margin-left: 20px;\"><li>The goods intended for purchase are stored in the &#8220;shopping cart&#8221;. You can call up the<br>&#8220;Shopping cart&#8221; via the corresponding button in the navigation bar at<br>and make changes there at any time. <\/li><li>After clicking on the &#8220;Checkout&#8221; or &#8220;Continue to order&#8221; button (or similar) and<br>entering your personal data as well as the payment and<br>shipping conditions, the order data will finally be displayed as<br>order overview.<\/li><li>If you use an<br>instant payment system (e.g. PayPal (Express\/Plus\/Checkout), Amazon Pay,<br>Sofort) as your payment method, you will either be taken to the order overview page in<br>our online store or redirected to the website of the provider of the<br>instant payment system.<\/li><li>If you are redirected to the respective instant payment system, please select or enter your data there<br>.<br>Finally, the order data will be displayed as an order overview on the website of the provider of the<br>instant payment system or after you have been redirected back to our online store<br>.<\/li><li>Before sending the order, you have the<br>possibility to check the details in the order overview again, to change<br>(also via the &#8220;back&#8221; function of the Internet browser) or to cancel the order at<br>.<\/li><li>By sending the order via the corresponding button at<br>(&#8220;order with obligation to pay&#8221;, &#8220;buy&#8221; \/<br>&#8220;buy now&#8221;, &#8220;order with obligation to pay&#8221;, &#8220;pay&#8221; \/ &#8220;pay now<br>&#8221; or similar designation), you declare your legally binding acceptance of the offer at<br>, whereby the contract is concluded.<\/li><\/ul><p> <\/p><p>(4) Your requests for<br>preparation of an offer are non-binding for you. We will submit a binding offer to<br>in text form (e.g. by e-mail),<br>which you can accept within 5 days (unless another period is specified in the respective offer<br>). <\/p><p>(5) The processing of the<br>order and transmission of all information required in connection with the conclusion of the<br>contract is partly automated by e-mail<br>. You must therefore ensure that the e-mail address you have provided to<br>is correct, that the receipt of<br>e-mails is technically ensured and, in particular, that it is not prevented by<br>SPAM filters. <\/p><p> <\/p><p><strong>\u00a7 3 Special agreements on payment methods offered<\/strong><\/p><p>(1) Payment via &#8220;PayPal&#8221; \/ &#8220;PayPal Checkout&#8221;<\/p><p>If you select a payment method that is offered via &#8220;PayPal&#8221; \/ &#8220;PayPal Checkout&#8221;<br>, payment will be processed via the<br>payment service provider PayPal (Europe) S.\u00e0.r.l. et Cie, S.C.A. (22-24<br>Boulevard Royal L-2449, Luxembourg; &#8220;PayPal&#8221;). The individual<br>payment methods via &#8220;PayPal&#8221; are displayed to you under a button labeled accordingly<br>on our website and in the<br>online ordering process. For payment processing,<br>&#8220;PayPal&#8221; may use other payment services; if special<br>payment conditions apply, you will be informed of these separately.<br>You can find more information about &#8220;PayPal&#8221; at  <br><a style=\"color: #e62c1c;\" href=\"https:\/\/www.paypal.com\/de\/webapps\/mpp\/ua\/legalhub-full\" target=\"_blank\" rel=\"noopener\">https:\/\/www.paypal.com\/de\/webapps\/mpp\/ua\/legalhub-full.<\/a><\/p><p>(2) Payment via &#8220;Stripe&#8221;<\/p><p>If you select a payment method that is offered via &#8220;Stripe&#8221;,<br>payment is processed via the payment service provider Stripe Payments<br>Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin,<br>D02 H210, Ireland; &#8220;Stripe&#8221;). The individual payment methods via &#8220;Stripe&#8221;<br>are displayed to you under a correspondingly labeled button on<br>our website and in the online ordering process. For<br>payment processing, &#8220;Stripe&#8221; may use other payment services<br>; if special payment conditions apply,<br>will inform you of these separately. You can find more information about &#8220;Stripe&#8221;<br>at <a style=\"color: #e62c1c;\" href=\"https:\/\/stripe.com\/de\" target=\"_blank\" rel=\"noopener\">https:\/\/stripe.com\/de.<\/a>   <\/p><p> <\/p><p><strong>\u00a7 4 Right of retention, retention of title<\/strong><\/p><p>(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.<\/p><p>(2) The goods shall remain our property until the purchase price has been paid in full.<\/p><p>(3) If you are an entrepreneur, the following also applies:<\/p><ul style=\"list-style-type: lower-alpha; margin-left: 20px;\"><li>We reserve title to the goods until full<br>settlement of all claims arising from the current business relationship.<br>Prior to the transfer of title to the reserved goods, pledging<br>or transfer by way of security is not permitted.<\/li><li>You may resell the goods in the ordinary course of business.<br>In this case, you hereby assign to us all claims in the amount of the<br>invoice amount that accrue to you from the resale,<br>we accept the assignment. You are further authorized to collect the<br>claim. However, if you do not properly meet your payment obligations<br>, we reserve the right to collect the<br>claim ourselves.  <\/li><li>If the reserved goods are combined and mixed, we shall acquire<br>co-ownership of the new item in the ratio of the invoice value of the<br>reserved goods to the other processed items at the time<br>of processing.<\/li><li>We undertake to release the securities to which we are entitled at your<br>request to the extent that the realizable value of our<br>securities exceeds the claim to be secured by more than 10%. The<br>selection of the securities to be released is incumbent on us. <\/li><\/ul><p> <\/p><p><strong>\u00a7 5 Warranty<\/strong><\/p><p>(1) The statutory liability for defects shall apply.<\/p><p>(2) As a<br>consumer, you are requested to check the goods immediately upon delivery for<br>completeness, obvious defects and transport damage at<br>and to notify us and the carrier of any complaints as soon as possible at<br>. If you fail to do so, this has no effect on<br>your statutory warranty claims. <\/p><p>(3) Insofar as<br>a characteristic of the goods deviates from the objective requirements,<br>the deviation shall only be deemed agreed if you were informed of the same by us before submitting the<br>contractual declaration and<br>the deviation was expressly and separately agreed between the contracting parties<br>.<\/p><p>(4) If you are an entrepreneur, the following shall apply in deviation from the above warranty provisions:<\/p><ul style=\"list-style-type: lower-alpha; margin-left: 20px;\"><li>Only our own<br>specifications and the manufacturer&#8217;s product description shall be deemed agreed as the quality of the goods<br>, but not other advertising, public promotions and<br>statements by the manufacturer.<\/li><li>In the event of defects, we provide warranty at our discretion<br>by rectification or subsequent delivery. If the rectification of defects<br>fails, you may, at your discretion, demand a reduction in price or withdraw from the contract<br>. The rectification of defects is deemed to have failed after a second unsuccessful<br>attempt, unless the nature of the<br>goods or the defect or other circumstances indicate otherwise<br>. In the event of rectification of defects, we shall not be obliged to bear the increased costs<br>arising from the transfer of the goods to a place other than the<br>place of performance, provided that the transfer does not correspond to the<br>intended use of the goods.   <\/li><li>The warranty period is one year from delivery of the goods. The shortening of the period does not apply: <br><ul style=\"list-style-type: circle; margin-left: 20px; margin-top: 5px;\"><li>for damages attributable to us culpably<br>caused by injury to life, body or<br>health and for other damages caused intentionally or through gross negligence<br>;<\/li><li>insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;<\/li><li>for items that have been used for a building in accordance with their<br>normal use and<br>have caused its defectiveness;<\/li><li>in the case of statutory recourse claims that you have against us in connection with warranty rights.<\/li><\/ul><\/li><\/ul><p> <\/p><p><strong>\u00a7 6 Choice of law, place of performance, place of jurisdiction<\/strong><\/p><p>(1) German<br>law shall apply. In the case of consumers, this choice of law shall only apply insofar as it does not deprive<br>of the protection afforded by mandatory provisions of the law of the state of the consumer&#8217;s habitual<br>residence<br>(principle of favorability). <\/p><p>(2) The place of performance for<br>all services arising from the business relationships existing with us and<br>place of jurisdiction is our registered office, insofar as you are not a consumer, but<br>a merchant, a legal entity under public law or<br>a special fund under public law. The same applies if you<br>do not have a general place of jurisdiction in Germany or the EU or<br>your place of residence or habitual abode is not known at the time the action is brought<br>. The right to bring an action before a court at another<br>statutory place of jurisdiction remains unaffected by this.  <\/p><p>(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.<\/p><h2> <\/h2><h2 class=\"actiforce-h2\">II Customer information<\/h2><p><strong>1. identity of the seller<\/strong><\/p><p>Actiforce Europe GmbH<\/p><p>Rudolf-Diesel-Strasse 29-31<\/p><p>31582 Nienburg\/Weser<\/p><p>Germany<br>Phone: +495021887750<br>E-mail: <a style=\"color: #e62c1c;\" href=\"mailto:kontakt@actiforce.com\">kontakt@actiforce.com<\/a><\/p><p>We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.<\/p><p><strong>2. information on the conclusion of the contract<\/strong><\/p><p>The technical steps for the conclusion of the contract<br>, the conclusion of the contract itself and the<br>correction options are carried out in accordance with the regulations<br>&#8220;Conclusion of the contract&#8221; of our General Terms and Conditions<br>(Part I.).<\/p><p><strong>3. contract language, contract text storage<\/strong><\/p><p>3.1. The contract language is German.<\/p><p>3.2. The complete text of the contract is not saved by us. Before sending the order via the online shopping cart system,<br>the contract data can be printed out using the browser&#8217;s print function or saved electronically at<br>. After we have received the order,<br>will send you the order data, the information required by law for<br>distance selling contracts and the General Terms and Conditions again<br>by e-mail.  <\/p><p>3.3. In the case of requests for quotations outside the<br>online shopping cart system, you will receive all contract data as part of a<br>binding offer in text form, e.g. by e-mail, which<br>you can print out or save electronically.<\/p><p><strong>4. essential characteristics of the goods or services<\/strong><\/p><p>The essential characteristics of the goods and\/or services can be found in the respective offer.<\/p><p><strong>5 Prices and terms of payment<\/strong><\/p><p>5.1. The prices listed in the respective offers<br>as well as the shipping costs represent total prices. They<br>include all price components including all applicable<br>taxes. <\/p><p>5.2. The shipping costs incurred are<br>not included in the purchase price. They can be called up via a button labeled accordingly<br>on our website or in the respective<br>offer, are shown separately during the ordering process<br>and are to be borne by you in addition, unless<br>has promised free shipping. <\/p><p>5.3. If the delivery is made to countries<br>outside the European Union, further costs may be incurred for which we are not responsible<br>, such as customs duties, taxes or<br>money transfer fees (transfer or exchange rate fees of the<br>credit institutions), which are to be borne by you.<\/p><p>5.4. Any costs incurred for the transfer of money (transfer or exchange rate fees of the credit institutions) are<br>to be borne by you in cases where the delivery is made to an<br>EU member state, but the payment was initiated outside the European<br>Union.<\/p><p>5.5. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.<\/p><p>5.6. Unless otherwise stated in the individual<br>payment methods, the payment claims arising from the contract concluded at<br>are due for payment immediately.<\/p><p><strong>6. terms of delivery<\/strong><\/p><p>6.1. The delivery conditions, the<br>delivery date and any existing delivery restrictions can be found at<br>under a correspondingly labeled button on our<br>website or in the respective offer.<\/p><p>6.2. If you are a consumer,<br>is regulated by law that the risk of accidental loss and<br>accidental deterioration of the sold item during shipment<br>only passes to you when the goods are handed over, regardless of whether the<br>shipment is insured or uninsured. This does not apply if<br>you have independently commissioned a<br>transport company not named by the entrepreneur or another person designated to carry out the shipment<br>. <\/p><p>If you are an entrepreneur, delivery and shipment are at your risk.<\/p><p><strong>7. statutory liability for defects<\/strong><\/p><p>Liability for defects is governed by the &#8220;Warranty&#8221; provision in our General Terms and Conditions (Part I).<\/p><div class=\"actiforce-seal-box\"><p>These general terms and conditions and customer information were created<br>by the lawyers of the H\u00e4ndlerbund who specialize in IT law<br>and are constantly checked for legal conformity. H\u00e4ndlerbund<br>Management AG guarantees the legal security of the texts and is liable<br>in the event of warnings. Further information can be found at:  <br><a style=\"color: #e62c1c;\" href=\"https:\/\/www.haendlerbund.de\/de\/leistungen\/rechtssicherheit\/agb-service\" target=\"_blank\" rel=\"noopener\">https:\/\/www.haendlerbund.de\/de\/leistungen\/rechtssicherheit\/agb-service.<\/a><\/p><p style=\"margin-top: 15px;\">**Last update: 10\/22\/2024**  <\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General terms and conditions and customer information I. General Terms and Conditions \u00a7 1 Basic provisions (1) The following business<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5484","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/pages\/5484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/comments?post=5484"}],"version-history":[{"count":1,"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/pages\/5484\/revisions"}],"predecessor-version":[{"id":5485,"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/pages\/5484\/revisions\/5485"}],"wp:attachment":[{"href":"https:\/\/af2.actiforce.shop\/en\/wp-json\/wp\/v2\/media?parent=5484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}